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John Lee Dumas

How to Balance Empathy and Accountability with Maria Ross

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Maria Ross is a speaker, facilitator, author, strategist, and empathy advocate who believes cash flow, creativity, and compassion are not mutually exclusive. She’s spent decades helping forward-thinking leaders, teams, and brands connect and engage through empathy to accelerate growth.
Top 3 Value Bombs
1. Empathy is about trying to understand someone else’s context and use that information to communicate a certain message or to make a decision.
2. Research say that empathetic leaders enjoy more loyalty, more staff engagement, create a more inclusive environment, more innovation and gives a company a leading edge.
3. Fostering an environment of empathy and accountability will have an impact in a positive way to your business and relationships.
Listen to Maria’s podcast on empathy  and how leaders and brands are succeeding with it - Welcome to the Empathy Edge
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0:24:35
Publication year
2024
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