Marjorie Ingall and Susan McCarthy are the authors of a new, dishy, and fascinating book, Sorry, Sorry, Sorry: The Case for Good Apologies. We’re going to talk about public apologies, celebrity mishaps, and the psychology of what creates a good apology. If you’ve been thinking of making amends, or are writing a good grovel, this is a perfect episode for you.
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Music: purple-planet.com
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