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319: Brian Solis Shares the 4 Distinct Moments of Truth

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Brian is principal at Altimeter Group, a research firm focused on disruptive technology. He is also globally recognized as one of the most prominent thought leaders and published authors in new media. His new book, What’s the Future of Business (WTF), explores the landscape of connected consumerism and how business and customer relationships unfold and flourish in four distinct moments of truth.
0:41:36
Publication year
2013
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