Heather Poole

Cruising Attitude

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“A veteran flight attendant’s hilarious take on what really happens behind the scenes at 35,000 feet.” —People
In her more than fifteen years as an airline flight attendant, Heather Poole has seen it all. She’s witnessed all manner of bad behavior at 35,000 feet and knows what it takes for a traveler to become the most hated passenger onboard. She’s slept in flight attendant crashpads in “Crew Gardens,” Queens—sharing small bedrooms crammed with bunk beds with a parade of attractive women who come and go at all hours, prompting suspicious neighbors to jump to the very worst conclusions. She’s watched passengers and coworkers alike escorted off the planes by police. She can tell you why it’s a bad idea to fall for a pilot but can be a very good one (in her case) to date a business-class passenger. Heather knows everything about flying in a post-9/11 world—and she knows what goes on behind the scenes, things the passengers would never dream.
Heather’s true stories in Cruising Attitude are surprising, hilarious, sometimes outrageously incredible—the very juiciest of “galley gossip” delightfully intermingled with the eye-opening, unforgettable chronicle of her fascinating life in the sky.
“Whether you’re a frequent or once-a-year flier, there’s something for everyone in this witty tell-all.” —Publishers Weekly
“Fun airplane reading.” —The Washington Post
This book is currently unavailable
316 printed pages
Original publication
2012
Publication year
2012
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Quotes

  • Elia Kabanovhas quoted11 years ago
    Business class is the most junior position on the airplane for a reason. It’s a lot of work. In coach there’s not much to offer passengers, while in first class the passengers usually sleep through the service. But in business class passengers want to sample it all and then some. To prove this point a colleague once offered business-class passengers a silver-lined tray piled high with silver spoons.
  • Elia Kabanovhas quoted11 years ago
    In 2006, the National Resources Defense Council (NRDC) reported after a yearlong study that the U.S. airline industry discarded enough aluminum cans each year to build fifty-eight Boeing 747 airplanes and discarded nine thousand tons of plastic and enough newspapers and magazines
  • Elia Kabanovhas quoted11 years ago
    the best method for clearing ears is to use the Valsalva maneuver as soon as you begin to feel your ears starting to close. Pinch your nose, close your mouth, and gently exhale through your nostrils.

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