Christopher Hadnagy

Unmasking the Social Engineer

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  • katiadolzhenkohas quoted7 years ago
    We can't defend properly without knowing how to attack.
  • katiadolzhenkohas quoted7 years ago
    When you give a gift to someone they (psychologically) have a need to reciprocate. Even simple things like holding a door will lead to a reciprocal gift in return.
  • katiadolzhenkohas quoted7 years ago
    They learn that people are more easily duped and duped for a longer period of time when the deception is carried out with kindness and trust.
  • katiadolzhenkohas quoted7 years ago
    A con works not because the con man convinces you to trust him, but he convinces you that he first trusts you.
  • katiadolzhenkohas quoted7 years ago
    Remember, you need to practice only three AUs: 1, 2, and 4. Make this your mantra for conversational signals: Eyebrows up, eyebrows down, nod to encourage.
  • katiadolzhenkohas quoted7 years ago
    Brad did a few key things that all play into the nonverbal portion of ego suspension:
    Lowering the voice
    Soft, nonsexual touches
    Mild gazes
    Lower body posture
    These actions were followed by a request for help.
  • katiadolzhenkohas quoted7 years ago
    People feel uneasy if they do all the talking with no feedback; to help the people you are talking to not feel uneasy it is a great idea to throw in a few nuggets about your life every now and then.
  • katiadolzhenkohas quoted7 years ago
    Caution: Do not let a few small fragments turn into you taking over the conversation.
  • katiadolzhenkohas quoted7 years ago
    When compliments are tactfully done and not overdone, they can make a person release dopamine, a chemical in their brains that plays a major role in reward-motivated behavior.
  • katiadolzhenkohas quoted7 years ago
    Suspending your ego, and making others' views, wants, and needs more important that your own, makes people want to be friends with you and like you.
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