100% Employee Engagement--Guaranteed!

Employees are expected to exercise their freedom over their jobs and act in the best interest of the company and that means they get to decide what to do and how to do it. Leaders, on the other hand, serve as mentors, coaches, listeners and troubleshooters.

Co-founder and CEO Jim Goodnight has long been a proponent of servant leadership where the role of the leader is to support and encourage the people he or she is leading. As mentioned earlier, managers at SAS function as leaders where the emphasis is on empowering and coaching rather than monitoring and controlling.

SAS is one of “give people what they need to do their job and then get out of their way.”

People are doing what they think best and they tolerate having us (managers and executives) around….Part of the job of being the CEO in a company like Google is to have an environment where people are constantly throwing you their best ideas as opposed to being afraid to talk to you.”28

It should be noted here that when people are doing their life’s passion, they’re engaged with their work.

According to Corporate Culture Pros, Google Executive Chairman, Eric Schmidt made the following comment about the hiring philosophy at Google: “Building a company you have the chance to shape the culture. Nothing is more important in doing that than hiring.”

We define freedom as being empowered to encourage each other to grow in knowledge, skill, scope of responsibility, and range of activities. We believe that associates will exceed expectations when given the freedom to do so.

‘Authoritarians cannot impose commitments, only compliance.’

ideas are encouraged; and making mistakes is viewed as part of the creative process. We define freedom as being empowered to encourage each other to grow in knowledge, skill, scope of responsibility, and range of activities. We believe that associates will exceed expectations when given the freedom to do so.

Freedom: The Company was designed to be an organization in which associates can achieve their own goals best by directing their efforts toward the success of the corporation; action is prized; ideas are encouraged; and making mistakes is viewed as part of the creative process.