The next step in phase 1 is to define the SMART (specific; measurable; attainable;
relevant; time-bound) objective and, in agreement with the
sponsor/client, the format of the output expected. Given
the current situation, what are we aiming to achieve,
realistically speaking, in the session?
A very useful way to formulate a session objective
is to start with:
‘By the end of this session’…..and then use
the future perfect tense to define what willhave happened and what the output will
look like.
Example:
By the end of this session we will have produced
(on one flip chart page) a five point action plan on
how to improve XYZ.